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Department of Defense (DoD) Resources

Defense Enrollment Eligibility Reporting System DEERS

Summary: DEERS is a military database that lists everyone who is eligible for TRICARE benefits.

Website: https://tricare.mil/deers

Contact Information:
Toll-free: 1-800-538-9552
TTY/TTD: 1-866-363-2883
Fax: 1-502-335-9980 (Primary) or 1-831-655-8317 (Alternate)

 

TRICARE

Summary: TRICARE is the health care program for uniformed service members, retirees, and their families around the world. TRICARE provides comprehensive coverage to all beneficiaries, including: health plans, special programs, prescriptions, and dental plans.

Website: https://tricare.mil/Plans

Contact Information:
Toll-Free Call Center: (866) NAVY-MED (628-9633)
National, Toll-Free: 1 (877) TRICARE | (1-877-874-2273)

 

TRICARE Customer Service Community (CSC) Directory

Summary: The directory helps you connect with a Beneficiary Counseling and Assistance Coordinator (BCAC), Debt Collection Assistance Officer (DCAO), or other member of the customer service community. If you have questions or issues specific to a single clinic or hospital, contact someone listed for that facility. You may contact any customer service community representative for general TRICARE issues.

Website: https://tricare.mil/bcacdcao/

 

Programs and Resources for Injured Service Members

Summary: This TRICARE webpage lists many additional programs and resources from the Department of Defense, Department of Veterans Affairs, Department of Labor, and others where you can get help.

Website: https://tricare.mil/LifeEvents/InjuredonAD/Resources

 

CAP Technology Evaluation Center

Summary: Located in the Pentagon, the Computer/Electronic Accommodations Program Technology & Evaluation Center (CAPTEC) is a facility dedicated to helping federal employees with disabilities and wounded, ill and injured Service members find the best assistive technology (AT) solutions. They also provide comprehensive needs assessments to help people discover the most appropriate accommodations to help them accomplish job tasks. CAPTEC conducts assessments and tours in-person or via video teleconference (VTC).

Website: www.cap.mil/Customers/CAPTEC.aspx

Contact Information:
Phone: (833) 227-3272 or (703) 614-8416
VP: (571) 384-5629 VP
Email: cap@mail.mil

 

Warrior Care

Summary: The mission of the Office of Warrior Care is to proactively support wounded, ill, and injured Service members in their recovery and reintegration or transition to civilian life. To achieve this, Warrior Care focuses on its vision to ensure the nation’s wounded, ill, and injured Service members, their families, and caregivers are not forgotten.

Website: http://warriorcare.dodlive.mil/

Contact Information:
Email: warriorcare@osd.mil

 

Army Wounded Warrior Program

Summary: The Army Wounded Warrior Program (AW2) is the official U.S. Army program that assists and advocates for severely wounded, ill and injured Soldiers, Veterans, and their families, wherever they are located, regardless of military status. Soldiers who qualify for AW2 are assigned to the program as soon as possible after arriving at the Warrior Transition Unit (WTU). AW2 supports these Soldiers and their Families throughout their recovery and transition, even into Veteran status. Through the local support of AW2 advocates, AW2 strives to foster the soldier's independence.

Website: www.wct.army.mil/modules/veterans/v2-aw2EligibilityEnrollment.html

Contact Information:
Email: usarmy.pentagon.medcom-WCT.mbx.contact-center@mail.mil

 

Air Force Wounded Warrior

Summary: The Air Force Wounded Warrior Program works together with the Air Force Survivor Assistance Program, Airman & Family Readiness Centers and the Air Force Medical Service to provide concentrated non-medical care and support for combat wounded, ill and injured Airmen (and their families) as they recover and transition back to duty or into civilian life.

Website: http://www.woundedwarrior.af.mil/

Contact Information:
Email: wounded.warrior@us.af.mil

 

CEMM Refractive Eye Surgery Videos

Summary: Watch a series of videos to learn about the U.S. Air Force Refractive Eye Surgery program. In an effort to improve Airmen readiness, the Air Force offers refractive eye surgery to eligible active duty and Air Reserve Component personnel.

Website: http://refractiveeyesurgery.cemmlibrary.org/

 

Defense and Veterans Brain Injury Center (DVBIC)

Summary: DVBIC promotes state-of-the-science care from point-of-injury to reintegration for Service members, Veterans, and their families to prevent and mitigate consequences of mild to severe TBI.

Website: http://dvbic.dcoe.mil/

Contact Information:
Phone: (800)-870-9244
Email: http://dvbic.dcoe.mil/contact/Contact-Us

 

Wounded Ill, and/or Injured Compensation and Benefits Handbook

Summary: The purpose of this handbook is to provide Service members and their support network with a reference guide to answer some of the most pressing questions that arise for wounded, ill, and/or injured Service members. It includes information on recovery, compensation and benefits, and reintegration into civilian life.

Website: http://warriorcare.dodlive.mil/files/2017/01/DoD-Compensation-Benefits-Handbook_UPDATED-January-2017.pdf [PDF 3 MB]

Contact Information:
Phone: (703) 604-5619
Email: warriorcare@osd.mil (Subject line: Compensation & Benefits Handbook)