Skip main navigation

Military Health System

Clear Your Browser Cache

This website has recently undergone changes. Users finding unexpected concerns may care to clear their browser's cache to ensure a seamless experience.

Department of Defense Stateside Deployment of MHS GENESIS Complete

Image of Department of Defense Stateside Deployment of MHS GENESIS Complete. The stateside deployment of MHS GENESIS, the Defense Health Agency’s state-of-the-art electronic health record system, was completed on June 3, 2023. The deployment and implementation of MHS GENESIS across all military hospitals and clinics throughout the United States was on-time and on-budget. It’s an important milestone for the Defense Health Agency, and one step closer to the agency’s goal of providing a standardized and integrated health information system for all beneficiaries. (Photo: Kenneth J. Styles)

Deployment of MHS GENESIS, the Military Health System’s new electronic health record, is complete at military hospitals and clinics in the continental United States, and now sights are set on transitioning overseas this fall.

When fully deployed, MHS GENESIS will provide DOD's 9.6 million beneficiaries and 205,000 medical providers with a single, integrated health record across the continuum of care. Features of MHS GENESIS include:

  • A modern patient portal that serves as the patient’s “dashboard” to see and manage appointments, send secure messages, complete pre-visit questionaries, and view clinical notes and lab and test results
  • Faster and better management of chronic, complex, and time-sensitive health conditions
  • A unique health library giving patients the ability to search for almost anything they would like to know about their health
  • Business tools that allow hospitals and clinics to accurately collect patient information at the start of a visit

“With the go-live at Wright-Patterson [Air Force Base], our final wave in the continental United States, [worldwide] deployment is now 86% complete,” said Holly Joers, program executive officer for the Defense Healthcare Management Systems.

This Wright-Patterson wave covered 6,800 clinicians and providers in military hospitals and clinics across Ohio, Virginia, Maryland, Indiana, Texas, and Kentucky.

MHS GENESIS also went live within the Department of Commerce’s National Oceanic and Atmospheric Administration, NOAA Corps.

“This is the first time we’ve gone live simultaneously with another federal agency inside our DOD command center. We talk about expanding our federal partnerships, and this is a great example of that,” said Joers.

The deployment and implementation of MHS GENESIS across all military hospitals and clinics throughout the United States was on-time and on-budget. It’s an important milestone for the Defense Health Agency, and one step closer to the agency’s goal of providing a standardized and integrated health information system for all beneficiaries.

“I’m proud of the fact that we stayed true to our schedule and within budget,” said U.S Air Force Col. Thomas Cantilina, MHS GENESIS deputy functional champion.

Limited fielding for the initial operational capability of MHS GENESIS began in February 2017 at four sites in the Pacific Northwest. Since initial deployment, MHS GENESIS has undergone multiple upgrades, stabilization and adoption changes, and thousands of configuration changes. In September 2019, incremental deployment began and continued through the COVID-19 pandemic.

Lessons learned from previous go-live waves improved efforts during the final deployment. “We succeeded thanks to the commitment of our health care teams, military, civilians, and contractors who adopted a can-do attitude every step of the way,” said Cantilina.

The DHA actively looked for feedback from users and stakeholders. These insights and suggestions were incorporated into the deployment strategy and helped identify and address potential issues in advance. The result was smoother transitions and better user experiences, according to Joers.

DHA also learned early in the process that it was necessary for all users, including health care providers and support staff, to get comprehensive MHS GENESIS training to do their jobs.

Joers called the Pay-It-Forward program, a peer-to-peer support program that bolstered an already strong training program, a “game-changer.” Active MHS GENESIS users volunteer about a week of their time to train their peers in the hospitals and clinics going through deployment. This program builds user confidence and speeds adoption, which maximizes benefits and minimizes any potential disruptions to patients or providers.

MHS GENESIS provides enhanced continuity of care, improved coordination among providers, and better access to medical records both patients and health care professionals, according to Joers. It also provides a new patient portal. She suggests beneficiaries learn about the patient portal and take advantage of the many features it offers.

The next MHS GENESIS deployment wave includes overseas military hospitals and clinics. It will deploy at numerous several bases in Europe in September 2023, to include Landstuhl Regional Medical Center in Germany and Royal Air Force Lakenheath in the United Kingdom. And bases in Guam, South Korea, and Japan will follow in October.

The DOD and the Department of Veterans Affairs will also complete a synchronous deployment of MHS GENESIS at the James A. Lovell Federal Health Care Center located in North Chicago, Illinois, in March 2024.

Joers said, “Successful deployment of the federal electronic health record at Lovell FHCC is foundational to future joint sharing sites. By ensuring the departments can work together as a single unit without technology being a barrier, Lovell FHCC becomes a model for how we can do this across DOD, VA, and the broader health care industry.”

 MHS GENESIS will continue to evolve to improve user experience and offer greater access to data to improve decision-making. The plan is to leverage emerging technologies and innovations to enhance the system's functionality, and make it even more intuitive, efficient, and responsive to the needs of users.

“Now that we are close to having the MHS GENESIS baseline out, it’s time to pivot,” said Joers. “I’m excited with our progress, but this is only the end of the beginning.”

You also may be interested in...

Video
Jun 13, 2024

Technical support for MHS GENESIS

Technical support for MHS GENESIS

MHS GENESIS – the modern electronic health record that features a patient-focused Portal providing access to your medical records. Since this is a new electronic health record, there are bound to be questions and technical issues with the system. For technical assistance with issues accessing the Patient Portal, beneficiaries are encouraged to ...

Topic
Apr 22, 2024

MHS GENESIS: The Electronic Health Record

MHS GENESIS is the Military Health System's modern electronic health record. When fully deployed, MHS GENESIS will provide a single health record for service members, veterans, and their families.

Article
Mar 23, 2024

Military Health System Leader Shares His Vision for Collaboration Between the Military Health System and Department of Veterans Affairs

Military Health System Leader Shares His Vision for Collaboration Between MHS and Department of Veterans Affairs

Dr. Paul Cordts, deputy assistant director of medical affairs for the Defense Health Agency, addressed the ongoing collaboration of the Military Health System and the Department of Veterans Affairs in a presentation at the annual meeting of AMSUS, the Society of Federal Health Professionals.

Article
Mar 21, 2024

The HIPAA Privacy Rule and Military Health Care: What Parents of Minors Need To Know

The HIPAA Privacy Rule and Military Health Care: What Parents of Minors Need To Know

Are you the parent or legal sponsor of a minor child? If so, there are things you should know about what access you have to your child’s health care records and choices. The Health Insurance Portability and Accountability Act Privacy Final Rule protects minors’ privacy concerning their health care choices and treatment.

Topic
Apr 22, 2024

MHS GENESIS: The Electronic Health Record

MHS GENESIS is the Military Health System's modern electronic health record. When fully deployed, MHS GENESIS will provide a single health record for service members, veterans, and their families.

Article Around MHS
Jan 23, 2024

MHS GENESIS Deploying in Guam

U.S. Air Force personnel assigned to the 36th Medical Group learn to use the Military Health System Genesis program at Andersen Air Force Base, Guam, Jan. 12, 2024. MHS Genesis is an advanced electronic health record, that has replaced several legacy systems. (U.S. Air Force photo by Airman 1st Class Allon Lapaix)

With Andersen Air Force Base, Guam being a part of the last wave to have the MHS GENESIS go online, members at Andersen now have access to the same information and systems that are being utilized by other bases around the world.

Article
Jan 5, 2024

Ask the Doc: How Does MHS GENESIS Improve Patient Safety?

MHS GENESIS, the advanced electronic health record, has features that help improve safety and quality care for patients. (Photo: Robyn Mincher)

The Armed Forces Health Longitudinal Technology Application worked for what we needed back in 2002. Since then, technology and requirements have changed significantly—and the platform could not keep up. When the Department of Defense set out to replace AHLTA and the other legacy EHR systems, the primary requirement was two-fold: first, patient safety ...

Report
Jan 4, 2024

DHMS FY2023 Year in Review

.PDF | 5.07 MB

The Program Executive Office, Defense Healthcare Management Systems was chartered to transform the delivery of healthcare and advance data sharing through a modernized electronic health record for service members, Veterans, and their families. This Year in Review, “The End of the Beginning,” highlights our many FY2023 accomplishments and milestones.

Skip subpage navigation
Refine your search
Last Updated: November 14, 2023
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on X Follow us on YouTube Sign up on GovDelivery